1. Scope of This Policy
This policy applies to information collected through CorbinClayInvestigations.com, including information submitted through the consultation form, email links, telephone links, and other website communications.
Information collected after a client formally engages Corbin Clay Investigations may also be governed by a separate service agreement, authorization, case-specific notice, legal requirement, or professional obligation.
2. Information You Provide
When you submit a consultation request or otherwise contact us, we may collect:
- Your name
- Telephone number
- Email address
- Preferred contact method
- Requested investigative service
- City, region, or location connected to the inquiry
- Case details and other information you voluntarily provide
- Your acknowledgment that the request is for a lawful purpose
Please do not submit Social Security numbers, financial-account credentials, passwords, private security codes, medical records, intimate images, or other highly sensitive information through the general website form. Contact us first so an appropriate communication method can be discussed.
3. Information Collected Automatically
When you visit the website, hosting and security systems may automatically process limited technical information such as:
- Internet Protocol address
- Browser and device type
- Operating system
- Requested pages and files
- Date, time, referral, and diagnostic information
- Security, fraud-prevention, and error logs
This information may be processed to deliver the website, maintain security, prevent abuse, diagnose technical problems, and understand general website performance.
4. How We Use Information
We may use information to:
- Respond to consultation requests and questions
- Determine whether a requested service is lawful and within our professional capabilities
- Communicate about potential or accepted assignments
- Prepare estimates, agreements, reports, and business records
- Protect clients, personnel, systems, and the public
- Detect spam, fraud, misuse, threats, or unlawful requests
- Comply with legal, regulatory, licensing, insurance, and professional obligations
- Maintain, troubleshoot, and improve the website
5. Service Providers and Disclosures
We may use trusted service providers to operate the website and communications systems. These providers may process limited information only as needed to provide their services. Current providers may include:
- Vercel for website hosting, delivery, security, and technical logs
- Resend for transmitting consultation-form email
- Titan and its supporting providers for business email hosting and delivery
We may also disclose information to attorneys, accountants, insurers, contractors, regulators, courts, or law-enforcement authorities when reasonably necessary, authorized, or required by law.
We do not sell personal information collected through this website, and we do not use website-submission information for cross-context behavioral advertising.
6. Cookies, Analytics, and Advertising Technologies
The website uses essential technical functions, browser storage, server logs, and similar technologies required to deliver pages, maintain security, prevent abuse, process forms, and remember your privacy preferences.
With your permission, the website also uses Google Analytics 4 and Google Ads technologies to understand general website activity, measure completed consultation inquiries, evaluate advertising performance, and improve the website.
Optional Analytics and Advertising technologies may process information such as:
- Pages and service descriptions viewed
- General website interactions and navigation events
- Browser, device, operating-system, and approximate location information
- Referral, campaign, keyword, and advertising-click information
- Whether a consultation inquiry was successfully completed
- Technical, diagnostic, security, and performance information
The website uses Google Consent Mode to communicate your choices concerning Analytics storage, Advertising storage, advertising user data, and advertising personalization. These optional categories begin in a denied state and are updated only after you make a selection through the cookie-consent controls.
If enhanced conversions for leads are enabled, eligible contact information voluntarily supplied with a completed inquiry, such as an email address or telephone number, may be normalized and securely hashed before being transmitted to Google for advertising measurement. This processing is intended to occur only when the applicable Advertising consent has been granted.
Case descriptions, investigative allegations, subject identities, missing-person details, infidelity information, legal strategy, and other narrative case information are not intended to be sent to Google Analytics or Google Ads.
You may accept, reject, or separately manage Analytics and Advertising technologies through the website’s consent banner. You may later reopen the controls using the permanent Cookie Settings button near the lower-left corner of the website.
Additional information is available in our Cookie Policy.
7. Information Security
We use reasonable administrative, technical, and physical measures designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
No website, transmission method, email service, or storage system can be guaranteed to be completely secure. Visitors should use judgment when deciding what information to submit electronically.
8. Data Retention
We retain website inquiries and related information only for as long as reasonably necessary to respond to the request, evaluate or perform services, maintain business records, comply with legal or professional obligations, resolve disputes, and protect legitimate interests.
Spam, abandoned inquiries, and requests we do not accept may be deleted sooner. Information connected to an accepted investigative assignment may be retained under separate case-file, contractual, legal, regulatory, insurance, or professional retention requirements.
9. Your Privacy Choices
Subject to applicable law and appropriate identity verification, you may contact us to request:
- Access to personal information maintained about you
- Correction of inaccurate personal information
- Deletion of personal information, where legally available
- Information about how website-submission data was used or disclosed
- Removal from nonessential promotional communications
Some information may need to be retained when required by law, professional standards, litigation holds, security needs, contractual obligations, or the establishment, exercise, or defense of legal claims.
10. Texas Privacy Notice
Texas residents may have privacy rights under applicable Texas law. We will evaluate verified privacy requests and respond as required by the laws that apply to our business and the particular information involved.
Corbin Clay Investigations does not sell sensitive personal data submitted through this website. Privacy requests may be sent to info@corbinclayinvestigations.com.
11. Children’s Privacy
This website is intended for adults seeking professional investigative services and is not directed to children under 13. We do not knowingly solicit personal information directly from children under 13 through the website.
A parent or legal guardian who believes a child submitted information should contact us so the matter can be reviewed.
12. Third-Party Websites
This website may contain links to third-party websites, applications, maps, communication services, or resources. Their privacy practices are governed by their own policies, not this Privacy Policy.
13. Changes to This Policy
We may revise this Privacy Policy as the website, services, technologies, or legal requirements change. The updated version will be posted on this page with a revised effective date.
14. Contact Information
Questions, concerns, or privacy requests may be directed to:
Corbin Clay Investigations
305 Orleans Street, Beaumont, Texas 77701
info@corbinclayinvestigations.com(409) 363-2946